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Mageplaza Privacy & Policy

Effective date: 10 June 2024

Welcome to Mageplaza (“we,” “us,” or “our”) for Shopify. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our applications (the “Apps”) and services available on Shopify. By using the apps, you agree to the collection and use of information in accordance with this policy.

Information we collect

Personal information

When you install and use our App, we may collect certain personal information from you, including but not limited to:

  • Your name
  • Email address
  • Personal information you choose to provide (phone number, gender, IP address, etc.).
  • Social media login data

Usage data

We may also collect information that your browser sends whenever you visit our Apps or when you access the Apps (“Usage Data”). This Usage Data may include information such as:

  • Your computer’s Internet Protocol (“IP”) address
  • Browser type and version
  • Pages of our apps that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

How we use your information

At Mageplaza, we deeply value your trust and are dedicated to using your information responsibly to enhance your experience. We collect and utilize your information for main purposes:

  • Deliver and maintain the highest quality experience possible. This includes tailoring the functionality of our apps to suit your preferences and needs.
  • Identify areas where we can enhance our apps further, ensuring they remain intuitive, efficient, and enjoyable to use.
  • Notify you promptly about any changes or updates to our apps.
  • Offer timely and effective customer support.
  • Monitor usage patterns and trends to refine and optimize our services to better meet your needs.

Disclosure of your information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Policy. We manage and operate our apps independently and do not share your information with any third-party service providers. We handle all aspects of app functionality, maintenance, and support internally to ensure your data remains secure and confidential.

Your personal information is used solely by Mageplaza to enhance your experience, resolve technical issues, and keep you informed of updates and changes. Your trust is important, and we are committed to maintaining the highest standards of privacy and security.

Google API services usage disclosure

Mageplaza’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Data retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your data protection rights

We respect and uphold your data protection rights under various regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, particularly if you are a resident of the European Economic Area (EEA) or California, you may have the following rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us.

Delete your personal data

You can request Mageplaza to delete your information anytime. We are committed to completing this process straightforwardly and transparently.

  • Uninstall apps: Go to Mageplaza apps for Shopify and uninstall them.
  • Contact us: Send a request email to our support team at [email protected].

We will process your request and delete your personal data right away if we are not required to retain it for legal or app-related reasons.

Our Apps may contain links to other sites (such as Instagram, TikTok, and Google Merchant Center). If you click on a third-party link, you will be directed to that third-party’s site. Please review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s privacy

Our apps do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and know that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us via [email protected].

Thank you for using Mageplaza’s apps and services.