The Orders section allows you to track and manage orders containing digital products, as well as monitor email delivery status.

Viewing your Orders

If you don’t have any orders yet, you’ll see the Orders management screen in default mode with the Add new digital product button. Click this button, you’ll be taken to the new digital product creation page

If you already have at least 1 order you’ll see a grid listing all your orders with the following information: Order no name, Date, Customer, Payment status, Latest email status, and action icons like View order, Resend

Viewing Order Details

1. Click on an order number or the “View order” icon to see details
2. The order details page shows

Managing Customer Information

1. In the order details view, you can see digital product information and customer email history.
2. Click the “Edit” icon in the Customer card to update the customer’s name and email
3. Click the “See full order” button to see full order in Shopify admin
4. Click “Save” to update the information

Resending Download Emails

In the Email downloadIn the Email download card, click the “Resend” button to send the newest email again card, click the “Resend” button to send the newest email again

Note: The status of sending email will be displayed in the “Email download” section. If email sending fails, a warning banner will appear at the top of the Order grid screen.